Shared Inbox and Digital Case Management

Manage All Your Workflows Efficiently—From Assigning Tasks to External Communication. ChurchDesk ensures transparency, automates processes, and strengthens team collaboration.

Integrated Case Management for Streamlined Processes

Case Management expands ChurchDesk's functionality by adding a ticket system and shared inbox. This consolidates all your workflows into one place and eliminates data silos. 

Centralized Process Integration

One platform for communication and case management that connects all your church processes and eliminates data silos.

Maximum Efficiency Through Automation

Save valuable time and reduce errors with pre-configured templates, automated ticket creation, and standardized processes.

Seamless Team Collaboration

Ensure clear responsibilities and seamless coordination of complex workflows with centralized management and flexible permissions.

Securely Manage Your Data

Achieve high data quality and compliance through systematic capture and linking, and granular permissions for sensitive information.

Scalable and Adaptable

A flexible and future-proof solution designed to grow with the complex and evolving needs of large church organizations.

Professional Church Services

Automation and transparent request processing lead to a consistent, professional, and responsive service for parish members.
ChurchDesk staff in front of a group of people

Ein einheitlicher Webseitendesigner für die Evangelische Kirche in Westfalen

Die EKvW hat den ChurchDesk Webseitendesigner 2023 flächendeckend für alle Gemeinden eingeführt. Die bestehenden Webseiten aus dem alten Webseitenbaukasten wurden dafür von ChurchDesk in das neue System migriert, um einen reibungslosen Start zu ermöglichen. 

Lesen Sie in unserem Bericht, wie die Einführung abgelaufen ist und welche Auswirkungen die Einführung eines modernen Webseitendesigners für die Gemeinden der EKvW hatte.

Let's Innovate Together – Become a Development Partner

Is there a feature, product, or integration that ChurchDesk doesn't yet cover? As a national church or diocese, you can become a development partner. We've already partnered with several organizations to develop solutions that are now part of ChurchDesk. We are happy to work with you to implement your specific use case.

Centralized and Integrated Ticket System for Streamlined Workflows

Case Management provides a centralized ticket system to optimize church processes. Every request and every process—from sacraments to room rentals—can be captured as a ticket and tracked seamlessly.

Define tasks, deadlines, and responsibilities, and link all relevant information like documents, contacts, and forms directly to the ticket. Standardized templates and automations ensure consistent workflows, reduce manual work, and give you full transparency on the status of every task.

Shared Inboxes for Seamless Collaboration

With shared inboxes, you can streamline your general email management. All your communications are consolidated in one central place, allowing your team to work together to receive and respond to emails, easily assign conversations, and track their progress from start to finish.

Gain full transparency and eliminate duplicate work while ensuring every request is answered. With intuitive navigation and the ability to assign conversations directly to contacts, you can improve responsiveness and foster seamless team collaboration.

Automatisierungen für eine sinnvolle Unterstützung Ihrer Prozesse

Wir setzen auf Automatisierung, um Ihre Prozesse von der ersten Anfrage bis zur Fallbearbeitung sinnvoll zu unterstützen. Im geteilten Posteingang werden E-Mails automatisch Konversationen zugeordnet, Threads wiedereröffnet und Kontakte erstellt oder verknüpft, was die Bearbeitung erheblich vereinfacht. Gleichzeitig lösen Formularübermittlungen je nach Einstellung automatisch Tickets aus, die mit allen Objekten verknüpft sind und Benachrichtigungen an die Bearbeiter senden.

So werden Mitarbeitende bestmöglich durch das System unterstützt und kein Fall bleibt unbearbeitet.

Schedule a conversation to learn how ChurchDesk can help you

Let's talk about your specific requirements.